• Director of publication: Eric Neuplanche
• RCS (Trade and Company Register) number: 753 290 865
• Registered name: Capital Croissance
• Registered office: 18 bis rue d’Anjou – 75008 Paris
• Phone number: + 33 (0)1 80 40 04 10
• Capital stock: €267,000
• AMF (French Financial Authority): GP-12000028

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Claims processing

Capital Croissance has implemented and maintains an operational procedure in order to quickly and efficiently process complaints made by its clients. Any complaint may be referred to Capital Croissance, 18 bis rue d’Anjou, 75008 Paris, France. The management company will knowledge receipt of the complaint within a maximum of ten working days from the date it was received, unless a response has been issued to the client in the intervening period. Except in duly justified exceptional circumstances, a response will be issued to the client within two months of receipt of the complaint.
In the event of an ongoing dispute, the client may contact a mediator, such as the AMF Ombudsman, at the following address: Autorité des marches financiers, Madame Marielle Cohen-Branche, Médiateur de l’AMF, 17 place de la Bourse, 75082 Paris
Cedex 02. The AMF mediation request form at the Mediation Charteur is available online at www.amf-france.org.